Privacy Notice

Your information and our purpose

Effective 9 November 2026. This notice explains the information used to operate alamedasupplies.com. Our public contact for account and privacy questions is the Help Centre form. We do not ask for payment details because the service offers no purchases.

We use account and session information to provide the features you request, protect access, apply the UK adult eligibility boundary and maintain reliable records of fictional-credit changes. We use optional measurement only within the consent choice described below.

What you provide

Registration uses an email address, screen name, date of birth, UK eligibility declaration and acceptance of the current policies. Passwords are stored as salted, one-way password hashes. A recovery request uses an address and a short-lived, single-use token; never share the recovery link.

Your account can also hold a personal crest, reminder preference, private cabinet notes and care restrictions. We record fictional-credit activity and relevant game state. A support request contains the chosen topic, reply address, message, timestamp and reference, together with an account or session association when available.

How information is used and shared

Information is used to run accounts, sessions, free games, recovery, support and requested care controls. Security checks and short-lived request limits help protect the service from abuse. Do not put sensitive personal details into cabinet notes or routine support messages.

At this release, email delivery is deferred. Support requests are saved in the private service queue; outbound messages are captured locally. Brevo and ImprovMX are the planned delivery and routing providers. Hosting and security providers process information needed to deliver and protect the website. We do not sell your personal information.

Storage, retention and security

Player records and operational message state are held outside the public web directory. Access is limited to the systems and people who need it to operate the service. Session cookies are protected in transit on HTTPS and are not readable by ordinary page scripts.

We retain account and credit records while needed to provide the service and handle legitimate security or support issues. Expired recovery tokens and temporary request-limit data are short-lived. Support and account-deletion requests are reviewed against applicable obligations; deletion may need to preserve a restriction necessary to prevent evasion of an exclusion.

Your choices and rights

You may request access, correction, deletion or other rights that apply under UK data-protection law by contacting the Help Centre form. Explain the request without sending passwords or identity documents in the initial message. We may need proportionate information to establish that the request concerns your account.

You can change the available profile settings, withdraw optional analytics consent in Cookie Preferences and apply account controls in Player Care. You may raise a data-protection concern with the UK Information Commissioner’s Office. The website is for adults; accounts that do not meet the age boundary are not eligible.

Optional public event entries

The free tournament board includes only accounts whose holders expressly choose to join and share their screen name and event score. It shows a count of different worlds completed after joining, not your email, balance or full game history. You can withdraw your entry on the tournament page; an account exclusion also removes entries. Entry records identify the applicable UTC week and may be retained privately for event integrity and support.